Pet policy and bringing your dog or cat
Holiday Inn Resort Orlando - Lake Buena Vista accepts dogs and cats (no exotic animals) in guest rooms. Pets are limited to two per room, up to 150 lbs total, and a nightly pet fee applies for the first three nights; service animals are exempt.
In this guide
Which pets are allowed
The resort accepts dogs and cats only; exotic or non-traditional pets are not permitted in guest rooms. Service animals are allowed and are exempt from pet fees.
You may have up to two pets per room, with a combined maximum weight of 150 lbs. If you plan to travel with more than one animal, confirm your booking and room type in advance so staff can note the reservation.
- Allowed: dogs and cats only
- Maximum: 2 pets per room
- Combined weight limit: 150 lbs
- Service animals: allowed and fee-exempt
| Item | Detail |
|---|---|
| Type of animals | Dogs and cats only |
| Max per room | 2 pets |
| Weight limit | Up to 150 lbs (combined) |
Pet fees and how they work
A nightly pet fee applies for the first three nights of a stay; no nightly pet fee is charged from the fourth night onward. A separate nightly fee applies to a second pet.
Service animals are not charged the pet fee. The exact amounts are listed in the resort's FAQ and on its pet-policy page; if you need a precise total for your dates, ask BookResorts or the hotel directly when you book.
- Fee charged nightly for nights 1–3 (amount posted by hotel)
- No nightly pet fee from night 4 onward
- An additional nightly fee applies for a second pet
- Service animals are exempt
| Charge | Applies to |
|---|---|
| Nightly pet fee (nights 1–3) | First pet — fee applies |
| Nightly pet fee (night 4+) | No nightly fee from night 4 onward |
| Second pet fee | Additional nightly fee for second pet |
Booking and check-in notes for guests with pets
Tell the hotel about traveling with a pet when you book so the reservation is flagged and the front desk can prepare. The property requires a government-issued photo ID and a credit card, debit card, or cash deposit for incidentals at check-in; service animals remain exempt from the pet fee.
Standard check-in begins at 4:00 PM and check-out is by 11:00 AM. Early check-in or late check-out can be requested but is subject to availability; confirm any pet-related room requests ahead of arrival.
- Notify hotel or BookResorts at booking that you will bring a pet
- Check-in: 4:00 PM; Check-out: 11:00 AM
- Front desk open 24 hours — can accommodate late arrivals
- Bring ID and a card for incidental deposit (if required)
| Item | What to do |
|---|---|
| Reserve | Notify hotel/BookResorts that you have a pet |
| Check-in docs | Bring government ID and payment method for deposit |
| Special requests | Request room type and any pet needs in advance |
In-room rules and upkeep
Follow standard in-room rules while your pet is present: pets should not be left unattended for long periods, and owners are expected to clean up after their animals. The resort is smoke-free and has designated outdoor smoking areas only.
If any damage or excessive cleaning is required after checkout, the hotel may charge your card on file for repair or cleaning costs. Service animals are not subject to these fees except where local damage rules apply.
- Do not leave pets unattended for extended periods
- Clean up pet waste inside and outside the property
- Guests are responsible for damage and extra cleaning charges
- Keep pets on leash or contained when in public areas
| Rule | Expectations |
|---|---|
| Unattended pets | Not recommended; check with front desk for guidance |
| Cleaning & damage | Guest liable for extra cleaning or damage charges |
| Public areas | Pets should be leashed/contained |
Pet-friendly rooms and property areas
The hotel advertises pet-friendly rooms and a designated pet-walking area (sometimes called a fenced dog park) on-site. If you prefer a certain layout, request particular room types; the resort offers many layouts including Standard Room, 1 King Bed and Standard Room, 2 Queen Beds among others.
Rooms with balconies are available (for example Standard Room, 1 King Bed, Balcony, Pool View and Standard Room, 2 Queen Beds, Balcony, Pool View). Confirm balcony use with the front desk if your pet will be on a balcony briefly — local safety and hotel rules apply.
- Designated pet walking area / fenced dog park on property
- Pet-friendly room types are available — request at booking
- Examples of room names: Standard Room, 1 King Bed, Balcony, Pool View; Standard Room, 2 Queen Beds, Balcony, Pool View
- Ask front desk about balcony safety and rules for pets
| Common pet-friendly room examples | Notes |
|---|---|
| Standard Room, 1 King Bed, Balcony, Pool View | Balcony rooms available — confirm rules |
| Standard Room, 2 Queen Beds, Balcony, Pool View | Family-size option; request pet permission at booking |
| Standard Room, with Sofa bed | Larger sleeping layout — confirm occupancy limits |
On-property rules and nearby pet services
Pets must be leashed or under control in public spaces. The resort provides a pet walking area on-site; for pet supplies, veterinary services, grooming, or longer daycare options, check local providers near Lake Buena Vista before travel.
If you need assistance locating a nearby vet, pet supplies, or dog-walking services while in Orlando, the front desk or BookResorts agents can usually point you to options in the area.
- Keep pets leashed in public areas
- Use the on-site designated pet walking area for relief and exercise
- For grooming, vet visits, or pet daycare, ask the front desk or BookResorts
| Need | Who to ask |
|---|---|
| Vet or urgent care | Front desk / BookResorts can provide local contacts |
| Grooming or daycare | Front desk or local listings |
| Pet supplies | Nearby pet stores and outlets in Lake Buena Vista area |
